Since it became available online three years ago, 250,000 riders have taken advantage of a New York MTA program that offers vouchers to substantiate tardiness caused by unexpected subway delays.
Dec 10, 2013 The New York Times
What does the "Happiest Place on Earth" have to teach the "Capital of the World"? How to better manage the flow of people, for one.
Sep 24, 2013 The New York Times
New York City's MTA is gearing up to wire all of its subway stations for cellular use, and has released the full list of application concepts created by developers for subway riders. The public can vote now -- what would make your ride better?
Sep 3, 2013 WNYC: Transportation Nation
After incurring $4.8 billion in repair costs from superstorm Sandy, NY's MTA had a hard time buying insurance. It's utilizing an innovative tool - called a catastrophe bond - to help prepare financially for a damaging storm surge in the near future.
Aug 3, 2013 The Wall Street Journal
The 12-county downstate commuter tax is vilified by many living outside New York City - forced to pay a payroll tax to support transit that they may not use. They sued the MTA and won last August, but MTA had the ruling reversed on appeal on June 26.
Jun 30, 2013 Second Ave. Sagas
Seven months to the day after Superstorm Sandy ravaged Rockaway, Queens and took out most of the A-line, the subway opened after a round-the-clock, $75 million restoration of much of the line from Howard Beach south. But locals may prefer the ferry!
Jun 2, 2013 Daily News
In the aftermath of Hurricane Sandy, NYC's rail system was up and running again fairly quickly, with only 19 of its rail cars damaged by the storm. By comparison, hundreds of New Jersey Transit's rail cars were damaged and months of delays ensued.
May 13, 2013 WNYC: Transportation Nation
Mark Wilson looks at the NY MTA's plan to install 90 touch-screen kiosks at subway stations around the city beginning this year. The innovative kiosks will offer rider information, interactive maps, and will even be able to run third-party apps.
Mar 20, 2013 Fast Company Co.Design
Friday marked a milestone in the effort to bridge the gap between NYC's century-old subway system and emerging technologies; "a leap forward for a service that has lagged behind its peers both at home and abroad in adopting new technologies."
Dec 29, 2012 The Wall Street Journal
Joseph Lhota, the chairman and chief executive of the Metropolitan Transportation Authority, has announced his resignation at the end of this year. Who will be next to lead the nation's largest public transportation system?
Dec 27, 2012 The New York Times