Behind MapQuest

9 February 2003 - 5:00am

Wired Magazine interviews Dave Schafer, general manager of MapQuest.

"Going online for directions has become part of everyday life. Industry leader MapQuest.com serves about 300 million maps a month to 23 million users. But as anyone who’s been steered wrong by a mapping site can attest, the technology behind the sites is far from perfect.We asked Dave Schafer, general manager of MapQuest – which was acquired by AOL in 2000 – what goes into a map site, and why you sometimes can’t get there from here. "

Source: Wired, December 1, 2002
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Its very unsuitability for an urban center justifies its current usage as a suburban or ex-urban pattern.