Transportation Network Companies Struggling with ADA Compliance

Ted Trautman provides a thorough investigation of the actions (or lack thereof) of transportation network companies to provide access for customers with special needs.

At the front lines of the developing issues is a "suit filed by three mobility-impaired plaintiffs from San Antonio and Houston, [which] claims that Uber and Lyft have violated the Americans With Disabilities Act, or ADA, by failing to provide a way for wheelchair users to take advantage of their services."

In fact, explains Trautman, "The ADA requires vehicles-for-hire to offer 'reasonable accommodations' for wheelchair users, but 'generally that phrase has meant nothing,' says Sandra Rosenbloom, an urban planning professor at the University of Texas-Austin and a transportation expert at the Urban Institute. And though wheelchair-accessible vehicles are rare both in the traditional taxi system and through rideshare services, traditional taxi companies are required in many cities to make some of their vehicles wheelchair-accessible. Companies like Uber and Lyft have no such obligation."

Full Story: Will Uber Serve Customers With Disabilities?


Brand new! Urban Grid City Collection

Each city has its own unique story. Commemorate where you came from or where you want to go.
Grids and Guide Red book cover

Grids & Guides

A notebook for visual thinkers. Available in red and black.

Prepare for the AICP* Exam

Join the thousands of students who have utilized the Planetizen AICP* Exam Preparation Class to prepare for the American Planning Association's AICP* exam.
Starting at $245
AICP CTP Storefont Display

The first online AICP* CTP exam prep class

Are you ready to take the AICP* Certified Transportation Planner exam?
Priced at $245 for May exam!