MTA Offers Excuse Notes for Delayed Riders

Since it became available online three years ago, 250,000 riders have taken advantage of a New York MTA program that offers vouchers to substantiate tardiness caused by unexpected subway delays.

"Since June 2010, the Metropolitan Transportation Authority has given more than 250,000 such notes, titled Subway Delay Verification, to riders, determining whether their trains had in fact come in behind schedule, or if, perhaps, the agency had been unjustly scapegoated by a harried commuter," reports Matt Flegenheimer.

"Passengers are asked to provide information like their subway line and the times and locations of their entries and exits," he explains. "And then, maybe hours later, maybe days, the authority returns with its judgment — the transit equivalent of a doctor’s note, if a bit more bewildering."

"Forms, to be presented eventually to bosses or clients, have been solicited by employees of the Museum of Modern Art and the New York Police Department, medical trainees who sleep in and actresses with appointments far across town."

Full Story: Delayed Train? Skeptical Boss? M.T.A. Will Give Passengers a Late Note

Comments

Prepare for the AICP* Exam

Join the thousands of students who have utilized the Planetizen AICP* Exam Preparation Class to prepare for the American Planning Association's AICP* exam.
Starting at $245
AICP CTP Storefont Display

The first online AICP* CTP exam prep class

Are you ready to take the AICP* Certified Transportation Planner exam?
Priced at $245 for May exam!
T-shirt with map of Chicago

Show your city pride

Men's Ultrasoft CityFabric© tees. Six cities available.
$23.00
Woman wearing city map tote bag

City Shoulder Totes - New Cities Added!

Durable CityFabric© shoulder tote bags available from 9 different cities.
$22.00