New York Borrows from Disneyland to Revamp Its Subway Stations

What does the "Happiest Place on Earth" have to teach the "Capital of the World"? How to better manage the flow of people, for one.

1 minute read

September 24, 2013, 7:00 AM PDT

By Jonathan Nettler @nettsj


"For the first time since at least the era of token fares, the Metropolitan Transportation Authority is redecorating its stations, rethinking its systemwide network of turnstiles to match ridership trends amid wide-scale demographic shifts in the city," writes Matt Flegenheimer. And it's turning to Disneyland, and a detailed examination of passenger traffic flows, for lessons on where to locate station furniture.

"The authority has responded with a series of proposed tweaks culled from the Disneyland playbook of pedestrian funneling, using the location of turnstiles as cues to create a desired traffic flow," Flegenheimer explains. Such tweaks include relocating emergency gates and replacing high-entry turnstiles with low-entry ones.  

"So far, fare areas in three stations have been adjusted: at Rector Street, and at Marcy Avenue and Nassau Avenue in Brooklyn. Ten more hubs have been flagged for the next round of renovations. After that, the authority plans to continue modifying fare areas at an average of 10 stations each year."

Sunday, September 22, 2013 in The New York Times

Aerial view of homes on green hillsides in Daly City, California.

Depopulation Patterns Get Weird

A recent ranking of “declining” cities heavily features some of the most expensive cities in the country — including New York City and a half-dozen in the San Francisco Bay Area.

April 10, 2024 - California Planning & Development Report

Aerial view of Oakland, California with bay in background

California Exodus: Population Drops Below 39 Million

Never mind the 40 million that demographers predicted the Golden State would reach by 2018. The state's population dipped below 39 million to 38.965 million last July, according to Census data released in March, the lowest since 2015.

April 11, 2024 - Los Angeles Times

A view straight down LaSalle Street, lined by high-rise buildings with an El line running horizontally over the street.

Chicago to Turn High-Rise Offices into Housing

Four commercial buildings in the Chicago Loop have been approved for redevelopment into housing in a bid to revitalize the city’s downtown post-pandemic.

April 10, 2024 - Chicago Construction News

Young woman and man seated on subway car looking at phones.

Google Maps Introduces New Transit, EV Features

It will now be easier to find electric car charging stations and transit options.

3 hours ago - BGR

Ohio state capitol dome against dramatic lightly cloudy sky.

Ohio Lawmakers Propose Incentivizing Housing Production

A proposed bill would take a carrot approach to stimulating housing production through a grant program that would reward cities that implement pro-housing policies.

4 hours ago - Daytona Daily News

Aerial view of Interstate 290 or Eisenhower Expressway in Chicago, Illinois.

Chicago Awarded $2M Reconnecting Communities Grant

Community advocates say the city’s plan may not do enough to reverse the negative impacts of a major expressway.

5 hours ago - Streetsblog Chicago

News from HUD User

HUD's Office of Policy Development and Research

Call for Speakers

Mpact Transit + Community

New Updates on PD&R Edge

HUD's Office of Policy Development and Research

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.