An unidentified spokesperson from The Bridge is interviewed by Mary Jones, who says the architecture of the place makes all the difference:
"...its quality design enhances the image of this building type, raises the spirit of the visitors and in turn contributes to the healing process. The Bridge reverses the paradigm of homeless shelters in America. It eschews the notion that we "warehouse" people, bringing to the city a translucent, light-filled beacon of hope not just for the homeless, but for all of Dallas. It proves that homeless shelters should not be isolated but an integrated part of our community - valuable civic buildings representing the compassion of our society."