L.A. Metro Tracks Buses With New Tool

Los Angeles' public transit authority has joined those of other major U.S. cities in providing a real-time tool for checking to see how soon buses will arrive at specific stops.
June 1, 2011, 9am PDT | Nate Berg
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The tool is available online and through a mobile application.

"'Our customers are always looking for better and easier ways to get information about our buses,' said Robin O'Hara, the agency's systems project manager. 'When you're standing at a stop and you're wondering if your bus has gone by or if you're early and you don't know what time it is, it's nice to have access to that information.'

Wondering when a bus will arrive - and waiting impatiently - is a common experience for many bus riders. Chavez, 35, a barista who took Line 733 from Mid-City to Union Station, said she only wished Metro had 'thought about this sooner.'"

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Published on Tuesday, May 31, 2011 in Los Angeles Times
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