Are Angry Crowds Still Crowdsourcing?

NYC's Deputy Mayor of Operations Stephen Goldsmith reflects on the value of listening to people, and talks about the new crowdsourcing projects the city is rolling out.

Goldsmith writes:

"Right now, New York City government is rolling out many "crowdsourcing" tools that rest on the proposition that an informed (and sometimes even enraged) public can indeed provide wise counsel. With budget shortfalls looming, tough decisions lie ahead. In an ongoing commitment to transparency, the city is aggressively pursuing both in-person and online opportunities for the full and frank exchange of views."

Goldsmith says social media tools like Flickr and Facebook may not be useful for establishing consensus, but can be a great way to crowdsource ideas.

Full Story: The Wisdom of the Crowd in New York City


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