Jacobs looks at recent renovations in train stations in the U.S., and compares her transportation experiences in the U.S. to other, more advanced countries.
"It's one of those things you can't help noticing whenever you travel. I recently took the train to Newark airport. Or more accurately: I took the trains. Getting to Newark from Lower Manhattan is a time-consuming, three-seat ride: subway, New Jersey Transit, and goofy little airport-bound monorail. The worst of it was trying to find my way to New Jersey Transit's corner of Penn Station in the middle of rush hour. What can I say? A small, incremental step is unlikely to help here.
Apparently we're now a nation that takes only incremental steps."