"One challenge with getting citizens engaged on the local level is that they often encounter a noise to signal problem. The ratio of "noise" (issues a given citizen doesn't care about) drowns out the "signal" (the relatively fewer issues they do care about).
The City of Nanaimo's website helps address this problem. It enables citizens to find what matters to them without having to watch or scroll through a long and dry council meeting. Better still, they are given a number of options by which to share that relevant moment with friends, neighbors, allies, or colleagues via Twitter, Facebook, Delicious, or any other number of social media tools."
The city has been making public meetings, minutes and other local data available through its website, which was developed for a very small budget.